---

What People Have To Say About SPARCS! Presentations

• Excellent Speaker! Appreciate professional sense of humor.
• Whee!!
• It feels great to be given the tools to take care of problems ourselves.
• Loved presenter! An introduction to an attitude that WE all need to adopt.
• Easily the most well-presented required three hours I've spent in the 25 years I have worked here.
• Enthusiasm was contagious.
• I look forward to handling problems from the heart.
• I like the concept of forgiveness given in class…I never thought of using it in a customer service context.
• I vote for Pam being the presenter of every required training class here at United. (editors note: No money changed hands and I did not know this participant.)
• I didn't want to be here today. You made time fly by and I learned a lot as well.
• At the beginning of class, you had us introduce ourselves by saying where we'd rather be today. I have cancer and believe me, where I'd rather be is HERE. Thanks for giving me laughs and an enlightening three hours.
• Your presentation helped more than 8 months of psychoanalysis.
• What a way to lift one's spirits!
• Really thought-provoking-everyone should laugh more. Are there more of you around?
• Thank you so much! I haven't really laughed at myself so much as tonight.
• It's great how you got the crowd involved and definitely keep the song.
• A delightful presentation! Your moving around the room is appreciated. Your smiles shine through you.
• Your program reminded me to continually use my sense of humor. Between raising girls 12 and 10 years old, and working in an elementary school, I do laugh a lot. You gave practical, useful suggestions that can be used anywhere, anytime.
• You must have lots of fun in corporate and medical environments. We could all use some "stress relief" at the Chicago Board of Trade where I work…
• What a BLAST! Was informational, too.
• Fun! Good info to build team skills at work and get to know the staff in a different light.
• Energizing! I took away specific ideas. The exercises were fun and mood changing.
• I love your toys. I wish your presentation was longer….
• This in-service was great for the morale of the staff. It brought the departments together, too.
• I was born "terminally serious". As a child, family members never greeted me happily. They always said: "You never smile!!" I now feel I need to change the way I look at life to relive the happy childhood I never had. I want to join! (life)
• A most interactive meeting! I don't think we have ever laughed this much together before!!
• I felt like a butterfly at the end of your talk. Your light, peppy voice and fluttering humorous heart uplifted my thoughts.

Comments from Letters of Recommendation

"Pam Palis-Kalisz taught the Customer Problem Resolution program to United Airlines flight attendants from June, 1998 through March, 1999. I am pleased to recommend her as a Speaker and Humor Consultant. Pam demonstrated qualities that make her an outstanding choice in providing humor or customer skills to any corporation. Her classroom activities are fun yet meaningful….and delivered in an engaging, high energy, humorous style. Further, not only does Pam have a passion for what she teaches, she truly cares for the participants she is teaching."

Jennifer Hall
Senior Instuctional Design Specialist
United Airlines

"…To date, Pam has given several different workshops to The Tillers, a healthcare facility for the elderly. Our residents somber moods are soon transformed to smiles as they are drawn into the interaction. They leave Pam's workshops with a feeling of self-worth and a whole different perspective on life. She reminds us to "jog the internal muscles through increased laughter" and that smiles are contagious-be a carrier!" I recommend one of Pam's workshops also for an in-service to staff on improving public relations and promoting a pleasant working environment."

Marilyn Vogus, ADC, CLP
Director of Activity Therapy
The Tillers

"Thank you for the wonderful staff program you presented. Not only did the staff learn valuable tools for dealing with difficult patrons and stressful situations, but they were able to enjoy themselves during your unique presentation. Everyone benefited from your information on the importance of laughter and humor. I would recommend your workshop to any employer who is looking for an interesting and useful program to improve customer service and strengthen work relationships among staff."

Sarah Skilton
Director
Oswego Public Library

"Laughter is the best medicine. Pam had her first presentation (less than one week) after the attack on America. We questioned whether we should have our SPARCS! presentation. We asked Pam if people were ready to laugh. She gave a wonderful presentation that evening. It turned out to be a very therapeutic evening for the whole audience. Through Pam's ability to communicate and laugh, we all felt a little bit better about the current state of the world. We realized we had to laugh as part of the healing process."

Angela Flaherty
Director of Elizabeth Ministry
Our Lady of Mercy Catholic Church, Aurora

"Pam's upbeat attitude, enthusiasm and exuberance were infectious. She imparts a wealth of information and her preparation and expertise are evident. Attendees rated both the content and the speaker as excellent with comments like, 'My perception of seminar explanation was going to be like an "ohmmmmm" spiritual type class-nice surprise!' 'Learned how to incorporate humor at work while remaining professional' and 'Very entertaining, to the point, full of energy and fun exercises for paradigm shift made me think.' I thoroughly enjoyed her programs and working with her."

Mary Polniaszek, BA
Health and Psychological Service
Harper College, Palatine

Click Here for a Sampling of Clients

---